What it looks like when it works.

$15M+ in recovered revenue across all partners. These are the stories behind that number.

Braive completely took that burden off our team. Our response times dropped from 24 hours to under 5 minutes, giving customers immediate answers and freeing us to focus on those who needed deeper support. Within the first 90 days, our contact rate increased by 90%.
Nicole Savage
VP of Business Development, CUSO Home Lending

Mortgage LendingLead Response

CUSO Home Lending — Speed to Lead

CUSO had one person handling every inbound request through a shared inbox. Ten hours a week sorting, prioritizing, responding. Qualified prospects submitted inquiries and waited. Response times stretched past 24 hours.

A system went in that handles every inbound inquiry the moment it arrives. Every submission gets an immediate response, a qualifying conversation, and a route to the right department. The person who spent 10 hours a week managing that inbox now spends that time on customers who need human guidance.

Results — First 90 Days

220+ inquiries handled automatically
Under 5 minutes response time, 24/7
40+ hours of manual work eliminated per month
90%+ contact rate increase

Thirty years of lending and we'd barely scratched the surface on staying in touch after the loan closed. The system changed that completely.
Lori Michaud
President & CEO, CUSO Home Lending

Mortgage LendingCustomer Lifecycle

CUSO Home Lending — Post-Close Engagement

CUSO had been in business since 1993. In over thirty years, they had accumulated 12 Google reviews and a 2.8-star rating. Thirty years of closed loans, and almost none of those customers were ever asked how it went.

A system went in that reaches out after every close. Satisfied customers get asked to share their experience. Dissatisfied customers get flagged before the review goes public.

Results — First 90 Days

2.8 → 4.4 stars on Google
12 → 40+ reviews, still climbing
Negative feedback caught early and addressed before going public
Improved organic search visibility

Same client, different problem, different system. That's what a managed partnership looks like.

In just 3 months, their reactivation strategy helped us generate $5 million in sales from leads we had completely written off. Their systems re-engaged old contacts, re-opened conversations we thought were dead, and drove a surge of qualified opportunities.
Alec Neu
Lead Investment Advisor, NEU Real Estate Group

Real Estate DevelopmentPipeline Conversion

NEU Real Estate Group

NEU had 8,000 contacts in their database. Agents, investors, past buyers, all mixed together with zero segmentation. No follow-up process. No sales team. The company was ready to delete the entire list.

Every contact got re-engaged, qualified, and live opportunities routed back to NEU's team. The first batch generated $1.3M in closed deals within 30 days.

Results — Under 90 Days

$5.2M+ in total revenue
8,000 contacts re-engaged and segmented
Zero new hires required
Fully rebuilt sales pipeline from a database they almost deleted

Their ability to recapture lost leads is very impressive. It takes a lot off our plate.
Jeff J.
CEO, Ezora Home Buyers

Wholesale Real EstateLead Response

Ezora Home Buyers

Ezora's team was losing deals to speed. Qualified buyers and sellers reached out and waited hours for a callback. Competitors who answered faster won the business.

Within the first month, every inbound inquiry got a response in minutes.

Results — First 30 Days

Under 3 minutes average response time (from 4+ hours)
2.5x increase in qualified conversations
35% more deals closed from existing lead volume

Dr. Bryn Cooper

Founder, Cooper Orthodontics

Healthcare / OrthodonticsPipeline Conversion

Cooper Orthodontics

Cooper Orthodontics had 982 inactive leads — patients who'd expressed interest, started the inquiry process, and gone quiet. No systematic follow-up. A list that sat untouched while potential revenue walked to competitors.

Every contact got re-engaged through real conversations. 501 responded. 61 booked consultations.

Results

501 of 982 inactive leads re-engaged
61 booked free consultations — $427K in potential revenue surfaced
21 became patients — $147K in actual revenue

Christina Jenkins

Owner, Bare Necessities Spa + Med Spa

Wellness / Med SpaPipeline Conversion

Bare Necessities Spa + Med Spa

Bare Necessities had 2,470 inactive leads — past inquiries, lapsed clients, and people who'd reached out but never converted. No one was working the list.

Every contact got re-engaged. 487 responded. 119 requested appointments.

Results

487 of 2,470 inactive leads re-engaged
119 requested appointments — $142K in potential lifetime value
81 became paying clients — $12,150 in immediate revenue, up to $121,500 LTV

Andrew Brown

CEO, Tele Med Clinix

Healthcare / TelemedicineCustomer Lifecycle

Tele Med Clinix

Tele Med had 26 Google reviews and a 4.1-star rating accumulated over five years. No systematic process for asking satisfied patients to leave feedback. Problems were only surfaced when someone was unhappy enough to post publicly.

A post-visit outreach system went in. Every patient reached out to. Satisfied patients routed to review. Dissatisfied patients flagged before the public post. In five years, they had 26 reviews. In their first 90 days with Braive, they had 14 more.

Before Braive (5 years)

26 Google reviews
4.1 star rating
No systematic post-visit follow-up

First 90 days with Braive

4.1 → 4.5 stars on Google
26 → 40 reviews (11 new 5-star, zero negative)
Review conversion rate: 30% → 47%
Positive sentiment: 24% → 68%

Every operation we audit has revenue sitting in the pipeline.

The scorecard takes three minutes. Twelve questions across four categories. You'll see exactly where your operation is exposed before we ever get on a call.

Take the Scorecard →

What it looks like when it works.

CUSO Home Lending — Speed to Lead

Results — First 90 Days

CUSO Home Lending — Post-Close Engagement

Results — First 90 Days

NEU Real Estate Group

Results — Under 90 Days

Ezora Home Buyers

Results — First 30 Days

Cooper Orthodontics

Results

Bare Necessities Spa + Med Spa

Results

Tele Med Clinix

Before Braive (5 years)

First 90 days with Braive

Every operation we audit has revenue sitting in the pipeline.

Tell us where your operation is leaking.